We ship all over the world vis USPS!
- Domestic shipping typically takes 5-10 days to arrive. We ship both Priority and First Class USPS.
- Small orders under 16 oz (including starter bundles) may not include accurate tracking if you choose the Flat rate option.
- Larger orders over 1 lb will be shipped via Priority 2-Day and do include tracking.
- UK and Canada shipping typically take 2-3 weeks
- The rest of the world may take up to 4 weeks but most likely sooner.
- You will receive an email when we print your shipping label typically within 3 days after you place your order, often the next business day.
- *Please save your "where's my package?" questions for when after these above described dates have passed.
- Please make sure your address is 100% correct and deliverable when checking out, we cannot refund orders that are sent to the wrong location without receiving them back.
We ship anywhere that USPS will deliver, please make sure that you can receive packages from USPS before placing an order, if you are unsure just send us a message and we can check.
Please be aware: If you do not order tracking or insurance during checkout we will not be able to refund or exchange your product if it goes missing after leaving the US.
We typically mark the package as a commercial item or "soap" with a very low value to keep your customs cost down as a recipient. You may be subject to import taxes, customs duties and fees levied by the destination country. We cannot control these additional charges for customs clearance and you are ultimately in charge of paying them. Customs policies vary widely from country to country; you should contact your local customs office for more information. Sometimes your package will be held at your local post office until the charges have been paid. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International tracking is slow to update so please be patient.